Alpha-30R Mobile Printer - Service Package

Alpha-30R Service Package

Service Program Enables Your Thermal Printers Better Protection for Less Money

To ensure business operation is up and run, TSC Printronix Auto ID provides the service program to extend protection for mission-critical mobile printers. A variety of warranties and/or services is available to better serve you.

 

Benefits of Different Services and Warranties

    • Well-trained repair crews are ready to serve you. No needs to build your own team.
    • Fast and convenient with hassle-free maintenance
    • Avoid downtime risk to keep operation smoothly
Service Type Factory Warranty On-Site Service Return Printers to Depot
Contract Type Standard Standard Comprehensive1 Standard Comprehensive1
At Time of Purchase2 -- 1Y
2Y
3Y
4Y
5Y
3Y
4Y
5Y
Turnaround Time3 10~12 Business Days Next Business Day 7~10 Business Days
Technical Phone Support4 Business Days
Return Shipping5 Free -- Free
All Parts and Labor Excludes TPH, accessories, batteries Excludes TPH, accessories, batteries Excludes accessories, batteries Excludes TPH, accessories, batteries Excludes accessories, batteries
Recover Damage Affecting Normal Printer Function -- -- V -- V

1 The Comprehensive Program availability may vary by region.
2 You can add any service within 30 days after the purchase of a printer from TSC Printronix Auto ID
3 Turnaround time is based upon the date of receipt. It may vary by region.
4 Technical phone support depends on the region and location.
5 Customers are responsible for shipping costs to our service centers or facilities.

 

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