Extended Warranty
Service Option Warranty Program
You can purchase the Service Option warranty that adds up to three years to your printer's original coverage within 30 days of your initial barcode printer purchase. During the extended warranty period, TSC will keep your critical printing applications running without interruption. The warranty period commences on the date of original purchase by the buyer (end user), other than for purposes of resale.
The Service Option Warranty Program lets you select a coverage period of up to three years include or exclude the consumable parts e.g. print head and platen roller.
The Service Option Warranty Program offers the following features:
- Quick Response Time
- Preventative Maintenance
- A Broad Choice of Contract Duration Options
- Ease of Purchase and Registration
For more information, please download.
| Coverage | Symptoms | Factory Warranty | Priority Warranty | Comprehensive Warranty |
|---|---|---|---|---|
| Main board/ Electronics parts | Failure | ○ | ○ | ○ |
| Wi-Fi/ Bluetooth module | Failure | ○ | ○ | ○ |
| Mechanical parts | Broken/ Cracked | ○ | ○ | ○ |
| Chassis | Broken/ Cracked | - | - | ○ |
| Keypad | Failure/ Broken | ○ | ○ | ○ |
| Missing | - | - | ○ | |
| Print head | Normal wear | ★ | ★ | ○ |
| Physical and/or accidental damage* | - | - | ○ | |
| Platen roller | Normal wear | ★ | ★ | ○ |
| Physical and/or accidental damage* | - | - | ○ | |
| LCD display | Failure | ○ | ○ | ○ |
| Appearance broken and/or cracked | - | - | ○ | |
| Battery | Failure/ Capacity attenuation | ★ | ★ | ★ |
| Accessory | Failure/ Broken | ★ | ★ | ★ |
★Follow the limited factory warranty of each model.